Exchange Policy
Exchanges for Mickey Minors products will only be considered if we have mistakenly sent you an incorrect product or size, or if the item you received is damaged in any way. In such instances, you will be eligible for Online Store Credit of the same value (excluding shipping charges) for future purchases. Exchange requests must be submitted within 7-14 working days of receiving your order to our customer support email.
Refund Policy
Upon receiving your returned item, our team will evaluate your request and inspect the merchandise. You will receive an email confirming the receipt of your item and that your request is under review. A follow-up email will be sent once the review is complete to inform you whether your return has been approved.
If approved, you will receive an online credit equal to the value of the returned item. This credit can be used for your next purchase on Mickey Minors.
Exchange Procedure
If you happen to receive a damaged or defective item, we are more than willing to replace it for you. Please contact us via email at [email protected] or call us at [Insert Phone Number] within 7 days of receiving your product to initiate the exchange process.
How Returns Work
After submitting a return request to [email protected] , we will review your request. If the error is on our part, we will arrange for the item to be picked up from your location within 7 to 10 working days, free of shipping charges. Once the item is received and its quality verified, we will issue an online credit for use on the Mickey Minors website.
Limitations on Exchanges
Mickey Minors is committed to customer satisfaction and offers the option to exchange products when necessary. However, there are certain limitations:
Items that are part of sales or promotions are not eligible for exchange.
Once a sale begins, the sale price will be the final exchange value.
The product must be in a condition suitable for resale.
All tags and packaging must be intact, and the item must be unused.